Privacy Policy - crisp-crane

Last updated: January 2024

Introduction

crisp-crane respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

Complete enquiry forms on our website
Subscribe to our communications
Engage us for consulting services
Correspond with us via email or other channels

This information may include your name, email address, organisation name, position, and details about your sustainability requirements.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To communicate with you about our services and relevant updates
To improve our website and service offerings
To analyse website usage and optimise user experience
To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With service providers who assist in our operations (subject to confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of others
With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications

Cookies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Address: Level 8, 127 Creek Street, Brisbane QLD 4000, Australia